Review the below video to determine the flash pattern you are seeing on the product. Click on the corresponding flash code for further assistance troubleshooting.
5, 6, or 7 flash error - Please contact Customer Service at customerservice@radioflyer.com. Please include the MD Code of the product, located on the underside of the main frame, along with a short video that captures the flashing light on the power button.
If you need additional assistance determining the flash sequence or if you are experiencing a different pattern then what is described above, please contact Customer Service at customerservice@radioflyer.com. Please include the MD Code of the product, located on the underside of the main frame, along with a short video that captures the flashing light on the power button.
Isolated the problem and want to just order the parts? Parts can be ordered from our website at https://parts.radioflyer.com/shop-parts/ride-on-parts/ultimate-go-kart.html .
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